Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Parimatch on aartreum.com, we believe responsible gaming is fundamental to a safe and enjoyable experience. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or a sporting event. It should never be considered a way to earn money or solve financial problems.
We are committed to promoting responsible gambling practices and providing resources to help you maintain control of your gaming activities.
Age Verification
In India, you must be at least 18 years of age to participate in gambling activities on Parimatch. We strictly enforce age verification to protect minors from gambling harm.
If you are under the legal age in your jurisdiction, please do not attempt to create an account. Parents and guardians are encouraged to discuss responsible gaming with young people in their care.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following warning signs in your own behavior, please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Being unable to stop gambling or stick to predetermined limits
- Increased Betting: Needing to gamble with larger amounts to achieve the same excitement
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Strain: Borrowing money or going into debt to fund gambling activities
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Preoccupation: Constantly thinking about gambling or planning your next session
- Escapism: Using gambling to escape problems, stress, or negative emotions
Self-Help Tools & Controls
Parimatch provides several tools to help you gamble responsibly and maintain control:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount of losses you're willing to accept before stopping play
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended gambling periods
- Account Pause: Temporarily suspend your account if you need a break from gambling
- Self-Exclusion: Permanently close your account and exclude yourself from accessing Parimatch for a period you choose
To access these tools, log into your Parimatch account and navigate to the Responsible Gaming or Account Settings section. If you need assistance, contact our customer support team.
Support Organizations & Resources
If you're struggling with gambling, help is available. The following organizations provide confidential support and resources:
India-Specific Resources
- Indian Psychiatric Society: For mental health support and gambling addiction counseling
- AASRA (Assistance for Alcoholics & Substance Related Addictions): Provides support for behavioral addictions including gambling
- iCall - Emotional Support Helpline: Free, confidential support available 24/7 (9152987821)
International Resources
- GamCare (UK): www.gamcare.org.uk — Free support and counseling for problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Educational resources and support
- National Council on Problem Gambling (US): www.ncpgambling.org — Helpline: 1-800-GAMBLER (1-800-426-2537)
If You Need Help
If you believe you or someone you know has a problem with gambling, please seek help immediately. There is no shame in reaching out—support is available and recovery is possible.
Remember: Gambling problems can affect anyone, regardless of age, background, or income. Early intervention significantly improves outcomes.
Contact one of the support organizations listed above, speak with a healthcare provider, or reach out to a trusted family member or friend. Parimatch is committed to supporting your wellbeing and will assist you in accessing help if needed.
Contact Parimatch Support
If you would like to activate any responsible gaming tools or discuss your gaming habits, our customer support team is available to help. Please reach out through your account or contact our support channels.